March 14, 2011 – 10:48 pm
As a web site designer, one of your primary goals is to help your client “sell” its products or services. We learn this from the first day of our graphic design education journey. Through the use of colors, photos, fonts and more, you work to create a portal into the persona of the company. Whether it is ice cream, health care, medication, shoes or washing machines, your design gives an impression. This is your goal. But what happens when your vision does not match your client’s?
It has happened to even the best web designers. You meet with your client, ask all the right questions, develop an outline, and work countless hours to produce the product you think will best meet their expectations. You are finally done. You email the test link and await the response. A few hours later your email box gives you that all too familiar signal that a message has arrived and you read, “This is not exactly what we had in mind. Please give us a call to discuss.”
What is the best way to be sure you and your client are on the same page and save yourself the time and energy of developing a product that may get shot down?
- Ask for one or two samples of web sites the client has seen that they like and ask why. Sometimes people have a difficult time conveying creative concepts verbally. Even if it only gives you insight into the type of navigation tools they prefer, knowing in advance has the potential to save you time and money.
- Ask for one or two samples of web sites they do not like and ask why. You may get insight into color palettes the client despises or photo layouts to avoid.
While you certainly cannot totally avoid edits and redesigns, asking for samples of likes and dislikes is a good way to put a dent in your time spent doing revisions.
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March 5, 2011 – 1:23 pm
If you are like me, after graduating from a graphic design school, your goal was to make it as a freelance web designer. The lure of flexible hours, working from home and the freedom to manage your own time was too much to resist. At some point, I decided it may be “easier” to work directly for a company. Health benefits, paid time off, and technical resources provided and paid for by my employer seemed to be the way to go. But, I had worked on my own for so many years, I wasn’t sure where to start when the time came to actually go on an interview. So, I did some research and here’s what I found out:
- Prepare your resume and have several copies available during the interview. Be sure your resume paints a clear picture of what you have been working on as a freelancer. This is your chance to “brag” without seeming conceited or over confident. List the industries you have worked for and bring a design portfolio. Any kudos or awards received from clients should also be included.
- Do your homework. Research the company you will potentially be working for – what industry are they in, what exactly does the company do, how many employees do they have, how long have they been in business, etc… A future employer wants to know you have enough interest in becoming a member of the team to look into what they are all about.
- Ask questions. Most interviewers will ask if you have any questions. Inquire about the direction they would like to take their web site, what they envision it to look like in five years, and/or any questions that came up as a result of your company research.
Good luck!
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February 25, 2011 – 10:46 pm

jscreationzs / FreeDigitalPhotos.net http://www.freedigitalphotos.net/images/view_photog.php?photogid=1152
At some point in our careers, there is a time when we open our paychecks and breathe a sigh of disappointment. After years of studying at a graphic design school and countless hours spent devoted to learning from colleagues and researching new design techniques, the numbers on our pay stub just don’t seem to measure up to the numbers in our minds.
The truth is that our expectations of what we should be earning, or what we think our colleagues are pulling in each week, is probably a little skewed. But whether you are under- or overestimating what your, or a fellow web designer’s, salary is adding up to, there are several ways to effectively ask for a raise.
- Set up an appointment to meet with your boss to ensure he/she has the time set aside to listen and discuss your request.
- Do some preliminary research to find out what others in the field are earning. The Bureau of Labor Statistics is an excellent resource for accurate facts and figures.
- Present your case for an increase by using concrete examples of your accomplishments, contributions to the company and ways you have gone above and beyond to help your boss achieve his/her goals. Do not let emotions take the lead.
- Make a mental plan as to how you will handle being turned down. Will you ask the reason? What can you do to enhance your performance? Is your boss willing to revisit the conversation in several months?
Good luck!
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February 19, 2011 – 10:42 pm

Nutdanai Apikhomboonwaroot / FreeDigitalPhotos.net http://www.freedigitalphotos.net/images/view_photog.php?photogid=1786
A picture is worth a thousand words. Graphic design schools teach us that photos on web sites have the potential to capture our attention, motivate us to read more or even propel us to navigate to another web site entirely. They inflict emotion and can establish a connection between site visitors and the goods or services that are being represented. Industry experts have debated the value of using “real” photos versus stock photography. Here are my thoughts on the pros and cons.
- Beware of double duty photos. Have you ever spotted a stock photo you have purchased for a web site on someone else’s page? Whether your site is selling a product, promoting a service, or offering information, there is the potential for it to lose credibility in the eyes of consumers if they see your graphics gracing the pages of other sites. While this holds true for their opinion of the competition as well, it is something to consider when deciding on stock or original photos.
- Dollars and cents. The truth is, in many cases, stock photos are less expensive than original digital photography – especially if you can find royalty-free photos. Consider the time it takes to coordinate a photographer and the financial investment of reserving the photographer’s time and resources. Although there are always exceptions, stock photos can be a great option that take less of a bite out of a client’s wallet.
- Original photos may have an expiration date. If photos are of a client’s employees, there is the issue of regularly updating the photography if an employee leaves or is terminated. Even when the proper release forms are signed the situation surrounding termination may impact the decision to keep the person’s photo on the site.

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February 11, 2011 – 11:39 pm

Image: nuttakit / FreeDigitalPhotos.net (http://www.freedigitalphotos.net/images/view_photog.php?photogid=1556)
While walking through the pharmacy I passed the aisle filled with red heart-shaped boxes filled with chocolates and remembered Valentine’s Day is quickly approaching. Even though I was surrounded by so many representations of love, it reminded me of one thing that I actually despise – web content updates! Graphic design schools teach many, many wonderful things about the trade of web design – the use of color and its effects on feelings and emotion, the difference between graphic and web design, logical design layouts, search engine optimization, navigation, etc… But, what they often cannot teach is how to manage the potential volumes of daily updates that clients may have.
Throughout the busy workday, your email box may flicker with requests from clients to change or update content on their sites. These seemingly simple assignments can be distracting and quickly accumulate into a time-devouring pile if not managed effectively. Following are a few suggestions to help you stay organized and focused.
- Set boundaries. Dedicate a certain day of the week for making content updates for your clients and stick to the plan. Unless there is an urgent piece of information that needs to be uploaded or removed, scheduling this time will relieve you of the expectation for an immediate response.
- Request that clients put the term “site update” in the subject line of all emails related to non-urgent content revisions. This will allow you to quickly determine if an email requires an immediate response without taking time to read through the message.
- Mute the sound on your computer if you do not need it for the project you are working on. When you are designing the alert of an incoming email can be distracting and stress-inducing.
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